End User License Agreement (EULA)
These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you and ZuboTrack ("we", "us", "our") governing your access to and use of the ZuboTrack and ZuboGo mobile applications (collectively, "the Apps"), including any related services, features, content, and functionality offered through the Apps.
By downloading, installing, accessing, or using the Apps, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not download, install, access, or use the Apps.
These Terms incorporate by reference our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Apps, you also consent to the practices described in the Privacy Policy.
You must be at least 13 years of age to create an account and use the Apps. If you are under the age of 18, you must have permission from a parent or legal guardian who agrees to be bound by these Terms on your behalf.
Parents and legal guardians may create and manage accounts for minor children (ages 13-17). The adult account holder assumes full responsibility for the minor's use of the Apps and compliance with these Terms.
When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
We reserve the right to disable any user account at any time if, in our sole discretion, we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.
ZuboTrack and ZuboGo are location tracking and family safety applications designed to help users share their real-time location with authorized family members and friends. Our services include:
The Apps are intended for personal and family safety purposes only. The Apps are not designed or intended for:
The Apps require access to your device's precise location to function. By using the Apps, you expressly consent to the collection, processing, and sharing of your location data as described in our Privacy Policy and these Terms.
You may only track and share locations with individuals who have:
You are expressly prohibited from using the Apps to:
Violation of these prohibitions may result in immediate account termination, legal action, and reporting to appropriate authorities.
The Apps collect location data in the background to enable continuous location sharing. You acknowledge and consent to this background location collection. You may revoke location permissions through your device settings, but this will limit or disable core functionality of the Apps.
Location data provided by the Apps is dependent on your device's GPS, Wi-Fi, and cellular connectivity. We do not guarantee the accuracy, completeness, or timeliness of location data. Factors such as signal strength, device settings, battery level, and environmental conditions may affect location accuracy. You should not rely solely on the Apps for critical safety or navigation purposes.
You may use the Apps for lawful purposes, including:
You agree not to use the Apps to:
We have a zero-tolerance policy for harassment, abuse, or harmful conduct. This includes using location information obtained through the Apps to stalk, intimidate, threaten, or harm others. Any such activity will result in immediate account termination and may be reported to law enforcement.
You retain ownership of any content you create, upload, or share through the Apps, including profile pictures, status messages, and place names ("User Content"). However, by uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, and distribute your User Content solely for the purpose of operating and providing the Apps.
You are solely responsible for all User Content you submit. You represent and warrant that:
We reserve the right, but not the obligation, to review, monitor, and remove any User Content at our sole discretion. We may remove content that violates these Terms or that we deem inappropriate, without prior notice.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, store, and protect your personal information, including location data. By using the Apps, you consent to the collection and use of information in accordance with the Privacy Policy.
Please review the Privacy Policy carefully before using the Apps. If you do not agree with our data practices as described in the Privacy Policy, you should not use the Apps.
The Apps and all content, features, and functionality therein (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the Apps for personal, non-commercial purposes in accordance with these Terms. This license does not include:
"ZuboTrack", "ZuboGo", and all related names, logos, product and service names, designs, and slogans are trademarks of ZuboTrack or its affiliates. You may not use such marks without our prior written permission.
The Apps may offer both free and premium subscription features. Current pricing is available within the Apps or on our website.
We reserve the right to modify subscription fees at any time. Any fee change will become effective at the start of the next subscription period after notice is provided to you.
If offered, any free trial period will convert to a paid subscription automatically unless cancelled before the trial ends.
You may stop using the Apps and delete your account at any time through the app settings or by contacting us at contact@zubotrack.com. Upon account deletion, your data will be handled in accordance with our Privacy Policy and applicable data retention laws.
We may suspend or terminate your access to the Apps, with or without notice, for any reason, including but not limited to:
Upon termination, all licenses granted to you will immediately cease, and you must stop all use of the Apps. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
THE APPS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
We do not warrant that the Apps will be compatible with all devices or operating system versions. You acknowledge that location data accuracy depends on various factors including GPS signal, network connectivity, and device capabilities, which are beyond our control.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE APPS SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZUBOTRACK, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US (IF ANY) FOR ACCESSING THE APPS IN THE 12 MONTHS PRIOR TO THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless ZuboTrack, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation will survive the termination of these Terms and your use of the Apps.
These Terms and any dispute or claim arising out of or relating to them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any legal suit, action, or proceeding arising out of or related to these Terms or the Apps shall be instituted exclusively in the federal or state courts located in San Francisco County, California, United States. You waive any objection to this venue and agree to personal jurisdiction in such courts.
Before filing any claim or dispute, you agree to attempt to resolve the dispute informally by contacting us at contact@zubotrack.com. We will attempt to resolve the dispute informally within 30 days of receiving your notice.
For users located in the United States, any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in San Francisco, California, in the English language.
The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration shall be conducted on an individual basis only, and you waive any right to proceed as part of a class action.
This arbitration agreement does not apply to: (a) claims that could be brought in small claims court; (b) claims for injunctive relief related to intellectual property rights; or (c) claims related to unauthorized access or use of the Apps.
The Apps may be subject to U.S. export control laws and regulations. You agree not to export, re-export, or transfer the Apps or any direct product thereof to any country, person, or entity prohibited by applicable laws, including U.S. Export Administration Regulations and U.S. sanctions programs.
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by:
Your continued use of the Apps after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new terms, you must stop using the Apps.
Material changes will be effective 30 days after notice is provided. Immaterial changes will be effective immediately. We encourage you to review these Terms periodically.
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent possible, and the remaining provisions of these Terms shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any provision shall only be effective if made in writing and signed by an authorized representative of ZuboTrack.
These Terms, together with our Privacy Policy and any other policies or guidelines referenced herein, constitute the entire agreement between you and us regarding your use of the Apps. These Terms supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and us.
You may also be subject to additional terms and conditions that may apply when you use third-party services or content within the Apps. Those additional terms are incorporated by reference into these Terms.
If you have any questions, concerns, or comments about these Terms, please contact us:
Email: contact@zubotrack.com
We will respond to your inquiry within a reasonable timeframe.
The following additional terms apply to users who access the Apps through the Apple App Store:
The following additional terms apply to users who access the Apps through the Google Play Store: